8.0 How do I approach the NPRC? For the NPRC to successfully achieve its task, it has to reach out to victims, and perpetrators including witnesses. This will assist to give a broad picture of the source and nature of the conflict. The NPRC must give equal voice to victims, survivors and perpetrators. It may not be possible to collect statements from everyone. Still, the NPRC must reach out to as many people as possible. 8.1 NPRC Offices The Constitution and the NPRC Act empower the NPRC to hire its own staff. The Act further allows the NPRC to have a head office to be situated in places to be determined by the Commission in consultation with the responsible Minister and the Minister of Finance. The offices must be easily accessible to the public and to persons with disability. It is recommended that the offices of the Commission be as friendly especially to victims as possible. The location must encourage maximum participation and engagement. 8.2 Survivors The Constitution is silent on how survivors and victims should approach the NPRC. This also does not seem to be addressed in the NPRC Act currently. The procedure for lodging of complaints to the NPRC can then be determined by the Commissioners in the regulations. As soon as the procedure is available, the guide will be updated to make that information accessible. 8.3 Witnesses Under clause 10(13) of the Act, the NPRC guarantees the safety and protection of witnesses before, during and after its hearings. However, the NPRC Act does not say how the NPRC is going to guarantee such. Regulations will be expected to fill into this gap. 37