Zimbabwe Human Rights Commission Strategic Plan 2015-2020
11.3.
HYBRID MODEL ................................................................................................................................................................................. 22
11.4.
MOBILISATION OF RESOURCES .......................................................................................................................................................... 23
11.5
ENFORCEMENT CAPACITY AND REMEDIES ........................................................................................................................................... 24
11.6
IMPARTIALITY OF THE ZHRC .............................................................................................................................................................. 24
11.7
ADVANCING ACCOUNTABILITY ........................................................................................................................................................... 25
11.8
HUMAN RIGHTS PRIORITIES IN ZIMBABWE ......................................................................................................................................... 25
11.9
GOVERNANCE CHARTER..................................................................................................................................................................... 28
11.10
DOCUMENTATION OF INTERNAL POLICIES AND PROCEDURE MANUALS ................................................................................................. 28
11.11
TECHNOLOGY ................................................................................................................................................................................... 28
11.12
CASE FLOW ...................................................................................................................................................................................... 29
11.13
AUTOMATED CASE MANAGEMENT SYSTEM .......................................................................................................................................... 29
11.14
RESEARCH AND DEVELOPMENT .......................................................................................................................................................... 29
11.15
LEGISLATIVE ALIGNMENT .................................................................................................................................................................. 29
11.16
ORGANISATIONAL STRUCTURE........................................................................................................................................................... 31
11.17
CAPACITY BUILDING WITHIN THE ZHRC ............................................................................................................................................. 32
11.18
GENDER SENSITIVITY........................................................................................................................................................................ 32
11.19
PERFORMANCE MANAGEMENT SYSTEM FOR THE ZHRC ......................................................................................................................... 33
11.20
CONDITIONS OF SERVICE AND STAFF MORALE .................................................................................................................................... 33
11.21
ADEQUATELY EQUIPPED STAFF .......................................................................................................................................................... 33
11.22
JOB EVALUATION AND GRADING ........................................................................................................................................................ 33
11.23
CODE OF ETHICS .............................................................................................................................................................................. 33
11.24
SERVICE STANDARDS ........................................................................................................................................................................ 34
11.25
HUMAN RIGHTS EDUCATION .............................................................................................................................................................. 34
11.26
STAKEHOLDER CONSULTATION FRAMEWORK ...................................................................................................................................... 35
11.27
PUBLIC AWARENESS CAMPAIGNS........................................................................................................................................................ 35
11.28
COLLABORATIVE APPROACH VS SELF-SUFFICIENCY ............................................................................................................................. 36
11.29
BUILDING PUBLIC TRUST AND CONFIDENCE........................................................................................................................................ 39
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