a le NPRC tr t ral in i ator of e Indicators of success • Availability of a legal framework operationalizing the NPRC • Presence of parliamentary oversight • Existence of supportive laws regulating victims’ protection, restitution, lustration etc. • Policy harmonising state structures involved in peace and reconciliation processes • Impartial and non-partisan conduct of the NPRC and state institutions responsible for peace and reconciliation • NPRC institutional capacity in terms of human resources capacities (technical, breadth, rigour, experience etc.) • Availability of a budget provided for though the national focus and also room to solicit funding from development partners • Material resource base (offices, vehicles, equipment, etc) • Synergies with other key stakeholders • Institutional capacity for early warning and early response services Operational indicators – the operational indicators are benchmarks related to the activities and interventions that the NPRC and related institutions will be implementing. For example, if the NPRC publicly condemns violence and implements healing and reconciliation activities, then such initiatives will signal progress. But in cases where the NPRC cannot openly condemn violence or implement activities indicative of healing and reconciliation then a le Operational in i ator of it will be a failure of progress. The extent to which the NPRC will be collaborating with other stakeholders such as CSOs, churches and international institutions in facilitating peace and reconciliation issues may also highlight progress towards success. Process indicators can be derived from communities’ perceptions and observations on the work of the NPRC. Below are some of the identified process indicators: e Indicators of Success • Implementation of peace and reconciliation interventions such as dialogues, messages and messaging platforms, public hearings, • Inclusivity in the peace and reconciliation processes (upholding a culture of participatory actions) • Visibility and presence at all tiers of the national political administration • Investigative actions of the NPRC taking place • Victims of violence receiving compensation, truth-telling platforms being created and victims and perpetrators participating • Active confidentiality and secure data storage • Presence of parliamentary oversight • NPRC setting targets and those targets being achieved over time 58 RECONCILIATION PROCESSES IN ZIMBABWE