5.5.2. How Communities Want to See the NPRC Function Participants were asked what they think Zimbabwean citizens actually want to see the NPRC doing within their communities. The investigation provides specific attitudes, behaviours and processes that should be exhibited and undertaken by the NPRC. Respondents’ views addressed institutional architectural and remedial-operational issues they would want to see the NPRC providing to the communities. Institutional/ structural issues include decentralisation of the NPRC offices, independent operations and collaboration or synergies with other government departments and the civic society. A total of 20% of the survey respondents mentioned that they were motivated to see the NPRC facilitating peace, unity dialogue while 19.7% of the respondents said they wanted to see the NPRC promoting accountability, transparency and truthtelling. A total of 1.1% of the respondents said they least expect to see the NPRC facilitating political change. These views were also expressed by interviewees and focus group participants. Profiling and Archiving: Some respondents expected the NPRC to profile the stories of victims and perpetrators of violence within communities as part of their investigation of issues. Respondents suggested that profiling would ensure that accounts of what happened and the magnitude of the violations are correctly captured. “ from national to local, there is need to investigate all violations and profiling the victims’ cases because some of the violations took place when the victims had run away from the scene.” 42 RECONCILIATION PROCESSES IN ZIMBABWE To buttress this suggestion, one respondent said “from national to local, there is need to investigate all violations and profiling the victims’ cases because some of the violations took place when the victims had run away from the scene.” This experience shows the importance of thorough investigations and capturing correct accounts of what happened during the occurrence of the violations before providing remedial solutions to each case as there could be different accounts told by witnesses, the perpetrators and victims. Decentralised institutions and engagement with other government departments As observed earlier in Table 5 communities want to see the NPRC operating at the lowest community level to increase access to the Commission’s services and to promote horizontal community level reconciliation processes. One respondent said “the NPRC should use the JOMIC template and include the ZRP, to provincial, district and wards.” While calling for the JOMIC template, it is notable that the respondent alluded to the involvement of the Zimbabwe Republic Police which is part of the government first line law enforcement agency. This means there is also need to have mechanisms that include government departments in the reconciliation processes. This is further illustrated in the comment from one respondent that: The NPRC should link with other government departments. An inter-ministerial committee including the local government ministry, traditional leaders, the Ministry of Gender and Community Development, social welfare departments and home affairs can be set up to work with the NPRC. It will be an interministerial network for the protection of