The observable implications of the inadequacy of the civic education process mainly manifested or could be seen through the following issues, amongst others:  The high number of potential registrants who were being turned away from registration centres on account of wrong, inadequate or inappropriate documentation (see screen short of ZEC update of 8 February 2018– the last column contains reasons prospective voters were being turned away). This figure totalled a staggering 91,643 at the end of the Mop-Up exercise, close to 2% of registrants.  The ease with which potential registrants were misinformed about the BVR process and its impact on the secrecy of the vote, and voting preferences. Numerous counts of misinformation were recorded, especially in rural areas, where potential and actual registrants were misinformed that the BVR process entailed that their voting preferences would be known.  Obstruction of observers, Misinterpretation of statutes regulating the BVR process and misapplication of others that had nothing to do with the BVR process. For instance attempts by some ZEC officials to invoke the official secrets act to bar observers from accessing information showed that civic and voter education was not adequate not just for potential registrants but also for BVR process administrators. Another example was the attempts by some BVR officials and political party agents to bar observers from participating in the process, which demonstrated either limited knowledge of the BVR process or deliberate obfuscation of the process and its requirements. Figure 9 ZEC BVR Mop-Up Exercise Statistics Release 43