ActionAid International Southern Africa Partnership Programme (SAPP-Zimbabwe) 2. METHODOLOGY A structured questionnaire was used in the collection of data from 23,511 respondents in 6 urban centres of Zimbabwe, namely Harare, Bulawayo, Mutare, Kariba, Victoria Falls and Beitbridge. The quantitative household survey was designed to collect the following types of information from interviewed households: 1. Household demographic information: including age, sex, status of parents (orphans), physical status of individuals (chronically ill and mentally/physically challenged), and school enrolment status; 2. Livelihood activities: what household members were engaged in during the previous months before the Operation; 3. Household impact of the Operation: estimates on lost shelter, source of income, education for children, property, deterioration of health (HIV/AIDS), food security, household safety and security, disruption of the family unit, women status and dignity, increased vulnerability for children, orphans and women, loss of comprehensive treatment and quality care and the psychological (trauma) effects, monetary value lost due to the Operation; 4. Current coping mechanisms being employed: using own resources, relatives support, aid agencies (NGOs), government support, community based organizations and those “not coping”; 5. Assistance currently being provided: the questionnaire explored what the sampled communities are receiving as support i.e. shelter, food, compensation, relocation, education for children, legal help, monetary (financial support) and psycho-social support (counselling) and 6. Assistance required by affected communities: i.e. shelter, food, compensation, relocation, education for children, legal help, monetary (financial support) and psycho-social support (counselling). Furthermore, enumerators took extra notes to complement the questionnaire (observational and other emerging issues). Training of trainers: initially 110 trainers were trained on the administration, sampling techniques and data quality control. Training of enumerators: a further 520 enumerators were trained by the trained trainers at ward level. 2.1 Sampling Administrative boundaries were used since these would help in the identification and prioritization of wards and assess the impact of the Operation and direct influence on defining livelihood characteristics of households, furthermore this made it certain that non-overlapping of areas covered occurred. Six urban areas (cities and towns) were purposively selected based on secondary information which suggested these were the worst affected areas. A total of 66 wards were surveyed and the distribution is shown in Table 1 also see Appendix 6.14. In Harare 26 out of 30 high density wards were surveyed for the purpose of this study. The reasons for the exclusion of the 4 were mainly of a security nature for enumerators. Wards not sampled include parts of Dzvivarasekwa (40, Zimbabwe Operation Murambatsvina/Restore Order National Survey Report 4