Zimbabwe Human Rights Commission Strategic Plan 2015-2020 C. HUMAN RESOURCES & CAPACITY BUILDING To build appropriate technical capacity within all members of the Commission and the entire management and staff. 10.16 ORGANISATIONAL STRUCTURE The Commission will organise its human resources around the identified key result areas in order to implement its strategic plan successfully. The ZHRC intends to establish and strengthen its Secretariat, headed by an Executive Secretary with a unitary reporting link to the Commission Chairperson. The Executive Secretary will directly supervise three major divisions, each headed by: (a) the Deputy Executive Secretary responsible for Programs (Human Rights and Administrative Justice Programs); (b) the Deputy Executive Secretary responsible for Finance and Administration; and (c) the Commission Secretary responsible for Legal & Corporate Services. The Executive Secretary will provide administrative supervision to the Chief Internal Auditor, although the Auditor will enjoy a direct functional reporting line to the Commission Chairperson. Each of these divisional heads will supervise (whether functionally or administratively or in both respects) departments that are led by Heads of Department (“HODs”), each with a reasonable span of control in accordance with the Commission’s Human Resources policy. The organizational structure illustrated in Section 13 hereof, is limited to the first three reporting tiers and does not purport to represent the complete structure of the ZHRC. The structure is subject to change from time to time in response to the needs of the Commission and emerging strategic imperatives. 10.16.1 Decentralisation - The ZHRC is a people-driven institution, and the majority of its stakeholders are located in areas outside major cities. In order to effectively carry out its mandate, the ZHRC will work with partners in provincial and district centres, through satellite representative offices that are empowered with sufficient authority and resource capabilities to serve their stakeholders efficiently, and thereby eliminating unnecessary bureaucratic processes that may hinder efficient service delivery. (Action Plan Ref: Output 9A) 10.16.2 Authority And Responsibility - The Commission will decentralize authority to the provincial offices to allow all relevant decisions to be made as close as possible to the branch or office through which the service will be delivered. ZHRC recognizes that officers can only be held accountable and responsible for specific results, if they have commensurate authority and control over the operations that yield such results. Consequently, all branch staff will report through their respective functional lines so that the head of each unit is fully responsible for the tasks falling within their ambit, regardless of physical location. (Action Plan Ref: Output 9A) 31