Zimbabwe Human Rights Commission Strategic Plan 2015-2020 B. To establish comprehensive internal policies, procedures and processes, supported by well-documented manuals and a robust automated information system. Outcome description 5. Outputs Indicator Lead Responsibility Timeline 5A. Documentation of internal processes Number of procedure manuals in ES/DESP/LSC 2017 Comprehensive set of well-documented and procedures place administrative and operational policies, 5B. Internal Audit Internal audit reports produced ES/CIA 2018 Internal Systems & Procedures – procedures and process manuals in place and operational ACTIVITES 5A. Develop all relevant Operational Procedure Manuals for all the functional areas of the ZHRC, for approval by the Commission. 2016 5A. Train all staff in internal systems and processes relevant to their roles and functions Ongoing 5A. Develop and implement a full ‘Systems Documentation Plan’ to map all ZHRC Systems, Policies and Procedures, in advance of the automation 2017 5B. Carry out an annual internal audit to monitor and strengthen the control environment. Submit internal audit reports to the Commission for approval. Annually 53