Needs: Needs may be viewed as an expression of deepest shared humanity. In non-violent communication: needs refer to what is most alive in us: our core values and deepest human longings. Understanding, naming, and connecting with our needs helps us improve our relationship with ourselves, as well as foster understanding with others, so we are all more likely to take actions that meet everyone’s needs. (Kashtan & Kashtan, 2006). This involves using words that describe shared human experience rather than words that describe strategies. In non-violent communication, the four components encourage individuals to take responsibility for what they feel, need and request. An individual, therefore, practises such communication and he or she changes before changing others. Those concerned also begin to connect better with others when they sense what they are observing, feeling, needing and requesting by listening, respecting and showing compassion from the heart. REFERENCES Literature Bergmann, U., & Kaseke, S. (2007). Peace together we can! Peace education training toolkit for children and youth. Zimbabwe: Blue Apple Design. Foundations and skills for constructive conflict transformation: Mediation and facilitation training manual. (2000). Pennsylvania: Mennonite Conciliatory Services. Gomes de Matos, F. (2009). Learning to communicate peacefully. Brazil: Federal University of Pemambuco. Grace To Heal. (2010). Peacebuilding training manual: Skills for conflict transformation. Grimsley, S. (2003). Educational portal. www.educationportal.com. Kashtan (2006). Mind tools: Essential skills for an excellent career. (2005). www.mindtools.com. Rosenberg, M. B. (2003). Nonviolent communication: A language of communication. USA: Centre for nonviolent communication. www.cnvc.org. Wilson, M., Warnock, K., & Schoemaker, E. (2007). At the heart of change: The role of communication in sustainable development, promoting dialogue, debate and change. London: Panos. 92 Community Healing: A training manual for Zimbabwe