Secondly, the trainer must take time to explain that dialogue does not always follow a simple linear path through the five steps. On the contrary, there is often the need to step back rather than forward. The five stages are merely a guide that tells moderators where they are, where they have come from and where they ultimately need to go. The five stages are not, however, a rigid step-by-step recipe for success. Finally, the trainer must also ensure that the participants understand the importance of community ownership of the sustained-dialogue process. They must understand that the five stages are merely a framework that must be customised to fit the circumstances and needs of the local community. Sustained dialogue is not a system that can be imposed on a community. Rather, it is an effective way to identify and use the skills and structures that already exist within a given community. Healing cannot happen when people are not willing to own the process. Purpose The purpose of this session is: • For participants to understand the different stages of the sustained-dialogue process. Expected outcomes By the end of this session, participants must: • Understand that dialogue does not always follow a simple linear path through the five steps; and • Understand the importance of community ownership in the sustained-dialogue process. Figure 3: Sustained dialogue conceptualised in five stages STAGE 1 Deciding to engage STAGE 2 Mapping and naming STAGE 3 Probing problems and relationships STAGE 4 Scenario building STAGE 5 Acting together Theoretical input: The five stages of sustained dialogue Sustained dialogue is a five-stage, citizen’s peace-building process that uses participants’ experiences within conflict situations to create a common understanding. The five stages are not designed to be a rigid step-by-step process. Rather, they are a categorisation of the skills and tools that are needed for a successful dialogue. In practical terms, these stages can be used as a training tool through which participants are introduced to the Module 3: Dialogue in community healing 39 3

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