Common challenges in moderating a dialogue meeting
(Mini lecture, role play and discussion)
This section is designed to introduce the participants to the common challenges in a dialogue
meeting and to provide them with some basic skills that can assist them to overcome these
challenges.
Objectives
• To identify the common challenges; and
• To introduce the skills required to overcome these challenges.
Identifying the common challenges in dialogue groups
Exercise / ‘Dialogue challenges’
STEP 1:
Ask the participants to divide themselves up into their respective moderating pairs.
STEP 2:
Using the chart provided (see Table 8), ask each moderating pair to complete the
chart by identifying the possible reasons for each of the common challenges and
by identifying the skill(s) that could possibly be used to overcome the respective
challenges.
STEP 3:
Ask each pair to present their results to the group.
STEP 4:
The facilitator, with the assistance of the other participants, should critique the
different presentations and provide guidance and clarity based on the theoretical
input provided below.
Table 8: Common challenges in sustained dialogue, reasons for the challenges and potential skill/s to use
COMMON CHALLENGES IN SUSTAINED DIALOGUE
Common challenge
Reasons for the challenge
Potential skill(s) to use
Participants are not willing to speak
Participants become angry with one
another or display various emotions
that may be difficult to deal with
The conversation moves off the topic
Some participants are not able to
follow the topic being discussed
Participants challenge your credibility
Participants are impatient and want
to move straight to action
Module 3: Dialogue in community healing
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