8.0 How do I approach the NPRC? For the NPRC to successfully achieve its task, it has to reach out to victims, and perpetrators including witnesses. This will assist to give a broad picture of the source and nature of the conict. The NPRC must give equal voice to victims, survivors, and perpetrators. It may not be impossible to collect statements from everyone. Still, the NPRC must reach out as many people as possible. 8.1 NPRC Ofces The regulations allow the NPRC secretariat to choose their own ofces. The location of the NPRC is very signicant. To date the NPRC has not secured ofce space. It is important that the ofces of the NPRC be accessible to the public including people with disabilities. The ofces must also be friendly. It must not be a place that frightens people from giving their testimonies. For instance, during the NPRC Bill public hearings in Bindura, victims complained that the Parliament was carrying out public hearings in a place that used to be a torture camp. Whatever location the Commission chooses, it must make sure that it is friendly especially to the victims. The location must encourage maximum participation. 8.2 Victims The Constitution is silent on how victims should approach the NPRC. This also does not seem to be addressed in the NPRC Bill currently being debated. The procedure for lodging of complaints to the NPRC can then be determined by the Commissioners in the regulations. As soon as the procedure is available, the guide will be updated to make that information accessible. 33

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