III. Administrative Services The presence of local government and other key service departments, including security departments, jointly referred to as the District Civil Protection Unit (CPU) in Tsholotsho district was also commendable. This helped in the rapid coordination and delivery of basic goods and services including relief aid. a. Key Issues of Concern The UN Guiding Principle 182 states that, at the minimum and regardless of the circumstances, States shall provide IDPs with essential food and potable water, basic shelter and housing, essential medical services and sanitation. Although the Government of Zimbabwe tried to ensure that the basic human rights of the affected communities were met, the ZHRC notes with concern the shortcomings on the part of the State in fulfilling these rights. Some rights that have not been fulfilled include the right to basic shelter, essential medical services and sanitation. The chart below highlights the rights concerned and some of the inadequacies as revealed by the field research. However, it should be noted that some of the inadequacies highlighted existed prior to the flooding although that does not detract from the Government’s duty to fulfil the rights in issue. Figure 5: Issues of Priority for the flood victims 2 UN Guidelines on IDPs. Page 13 of 22