Protecting, Promoting and Enforcing Human Rights and Fundamental Freedom Preface [continued] Responsiveness – The Commission is sensitive and responds promptly to all human rights and maladministration cases, and facilitates timely redress. Professionalism – the Commission shall be staffed by well trained and skilled officers of diverse qualities. Integrity – in pursuit of the highest standards, the Commission shall be guided by strong moral principles. The Commission has four overall goals that are outlined in the Strategic Plan which are: i. to mobilise financial, infrastructural and technological resources required to fully establish and operationalise the ZHRC and position the Commission as a competent national champion for the advancement of human rights; ii. to establish comprehensive internal policies, procedures and processes, supported by well-documented manuals and a robust automated information system; iii. to build appropriate technical capacity within all members of the Commission and the entire management and staff; iv. to establish and strengthen collaboration with a wide range of cooperating partners, stakeholder organizations and groups, with a view to instil awareness of universal human rights values and principles into the fabric of society. The attainment of the goals will move the ZHRC towards the realisation of its vision, and the enjoyment of the positive social impact by all Zimbabweans. 4.3 ZHRC Offices Geographically the Commission has a countrywide national mandate. The ZHRC has, so far, established two Regional Offices, one in Harare and the other in Bulawayo. Each Regional Office serves 5 provinces. The Commission (ZHRC) owns a three storey office block at Number 144 Samora Machel Avenue East in Harare which was purchased by the Government of Zimbabwe in 2011 at a cost of USD 1,350,000.00 and this houses both the Head Office, as well as the Northern Regional Office that caters for the 8 Zimbabwe Human Rights Commission Annual Report 2015