Registry and permit services (civil registry for births, marriage, licenses, permits, land and property ownership and transfer of ownership) Utilities (telephone, electricity, water, etc.) Tax revenue Land services (buying, selling, inheriting, renting) Customs 47.6% 51.1% 1.3% - 37.4% 59.7% 2.9% - 74.1% 26.4% 24.5% 71.9% 1.4% 1.7% - 24.0% 13.6% 75.2% 84.8% 0.8% 1.5% - 16.7% 31.5% 81.6% 67.0% 1.7% 1.5% - 14.4% 34.0% 84.4% 61.0% 1.2% 5.1% - A.6 A.7 What was the approximate total amount of money paid overall in bribes by your household in the past 12 months? Under US$ 30 30.1% US$ 30–99 33.7% US$ 100–499 20.6% US$ 500–999 4.8% More than US$ 1000 0.6% Don’t know 5.3% Refused 4.8% How would you estimate this in terms of percentage of the household income? None Less than 1% of annual income 1–10% 11–20% More than 20% Don’t know Refused 52.5% 7.7% 19.7% 6.0% 6.4% 3.5% 4.2% A.8 If you paid a bribe in the last 12 months, which of the following applied to the last bribe paid? The bribe was The bribe was The bribe was Cannot remember Don’t know / paid to speed paid to avoid a paid to receive a Refusal things up problem with the service entitled to authorities 41.4% 28.7% 28.3% 0.6% 1.1% A.9 Ordinary people make a difference in the fight against corruption I would support my colleague or friend, if they fought against corruption I could imagine getting involved in fighting corruption I would report an incident of corruption 13 Strongly disagree Disagree Agree Strongly agree 9.4% 19.5% 46.4% 24.7% 4.3% 10.0% 56.8% 28.9% 6.0% 21.2% 49.7% 23.1% 8.4% 25.3% 44.7% 21.6%