ActionAid International - Combined Harare Residents’ Association - A Study on the impact of “Operation Murambatsvina/Restore Order” 2. METHODOLOGY A structured questionnaire was used in the collection of data from 14,137 respondents. The quantitative household survey was designed to collect the following types of information from the interviewed households: 1. Household demographic information: including age, sex, status of parents (orphans), physical status of individuals (chronically ill and mentally/physically challenged), and school enrolment status, 2. Livelihood activities: that household members were engaged in during the previous months before the Operation, 3. Household impact of the Operation: estimates on lost shelter, source of income, education for children, property, deterioration of health (HIV/AIDS), food security, household safety and security, disruption of the family unit, women status and dignity, increased vulnerability for children, orphans and women and the psychological (trauma) effects, 4. Current coping mechanisms being employed: using own resources, relatives support, aid agencies (NGOs), government support, community based organizations and those not coping at all, 5. Assistance currently being provided: the questionnaire explored what the sampled communities are receiving as support i.e. shelter, food, compensation, relocation, education for children, legal help, monetary (financial support) and psycho-social support (counseling) and any other support. 6. Assistance required by affected communities: i.e. shelter, food, compensation, relocation, education for children, legal help, monetary (financial support) and psycho-social support (counseling). Furthermore, enumerators took extra notes to complement the questionnaire (observational and other emerging issues). Training of trainers: a total of 50 trainers were trained on the administration, sampling techniques and data quality control. Training of enumerators: A further 210 enumerators were trained by the trained trainers at ward level. 2.1 Sampling Administrative boundaries were used since these would help in the identification and prioritization of wards and assess the impact of the Operation and direct influence on defining livelihood characteristics of households. 26 out of 30 high density residential wards were surveyed for the purpose of this study. Wards not sampled because access by CHRA was not possible, include parts of Dzvivarasekwa (40, 39), Epworth (22), Kuwadzana (44). A sampling interval of 2 was used to sample homesteads in a ward (since we required interviewing a third of the homesteads). A team comprising of 10 researchers (1 team leader and 9 enumerators) was responsible for data collection in each respective ward. The ten 3