ActionAid International - Combined Harare Residents’ Association - A Study on the impact of “Operation
Murambatsvina/Restore Order”
Household safety and security was defined as the family ability to protect and safe guard
its assets (physical) and from exploitation.
• Almost half (49%) of the homesteads reported that this indicator had been
compromised as a result of the operation.
Disruption of family unit
Housing waiting list runs into hundreds of thousands in Harare and all other urban areas
in Zimbabwe. Sharing of homesteads and extension of houses was a way in which
Harareans sought to mitigate the accommodation problem.
• More than 75% of the respondents reported losing shelter.
• It worrying to note that over 40% of homesteads visited reported that family
units had been disrupted as a result of the operation. Mostly children and spouses
had been relocated back to the rural homesteads if this was plausible.
Women status and dignity
Humiliation and loss of dignity as a direct result of the operation was also reported. Prior
to the demolition exercise, it is reported and accounted by respondents that the
authorities would move around marking what they deemed as illegal structures using
paint. The marked buildings were to be destroyed. Such actions resemble a war situation.
This is witnessed by 39% of the interviewed homesteads claiming that they had lost their
dignity as a result of the Operation.
Increased vulnerability for women and children
• It is saddening to note that 37% of the interviewed homesteads acknowledged
that women and children had become more vulnerable to abuse as a consequence
of the Operation. Furthermore, a high proportion of these were from femaleheaded households.
Psychologically affected (traumatised)
• Almost 40% of respondents interviewed claimed that they had been traumatized
by the graphic, detailed and heavy handedness of the implementers of the
Operations. From the analysis done, this was generally the same across board.
Despite the low proportion of child headed households, this seemed to be
reported in 82% of child headed households.
Coping mechanisms adopted by households
• Currently, only 37% households reported that they were using their own
resources to sustain the family.
• A further 22% claimed to be getting assistance from relatives, whilst government,
community based organizations and non-governmental organizations accounted
for a mere 6%.
• More importantly is the realization that 35% of households were not managing at
all. In this bracket, the majority were child- and women headed households
accounting for 76% of the responses.
Assistance currently being received
• Of those that reported receiving assistance from the various sources, the
following categories are the nature of assistance being received; food (17%),
shelter (15%), monetary (8%), education for children (7%), relocation (5%),
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