Zimbabwe Human Rights Commission Strategic Plan 2015-2020 5. FUNCTIONS OF THE ZIMBABWE HUMAN RIGHTS COMMISSION In accordance with Section 243 of the Constitution, “The Zimbabwe Human Rights Commission has the following specific functions:  to promote awareness of and respect for human rights and freedoms at all levels of society;  to promote the protection, development and attainment of human rights and freedoms;  to monitor, assess and ensure observance of human rights and freedoms;  to receive and consider complaints from the public and to take such action in regard to the complaints as it considers appropriate;  to protect the public against abuse of power and maladministration by State and public institutions and by officers of those institutions;  to investigate the conduct of any authority or person, where it is alleged that any of the human rights and freedoms set out in the Declaration of Rights has been violated by that authority or person;  to secure appropriate redress, including recommending the prosecution of offenders, where human rights or freedoms have been violated;  to direct the Commissioner-General of Police to investigate cases of suspected criminal violations of human rights or freedoms and to report to the Commission on the results of any such investigation;  to recommend to Parliament effective measures to promote human rights and freedoms;  to conduct research into issues relating to human rights and freedoms and social justice; and  to visit and inspect the following places in order to ascertain the conditions under which persons are kept there, and to make recommendations regarding those conditions to the Minister responsible for administering the law relating to those places (i.e. prisons, places of detention, refugee camps, and related facilities; and places where mentally disordered or intellectually handicapped persons are detained).” 6. KEY RESULT AREAS Derived from its constitutional mandate, the Key Result Areas (“KRAs”) of ZHRC are: (a) the advancement of human rights and freedoms; and (b) the delivery of administrative justice. These KRAs are the fundamental responsibilities of the Commission as outlined in the Constitution, and they contribute towards the attainment of the current national vision as set out in ZIMASSET and in line with the African Union’s Agenda 2063. In order to establish an accountability framework for each KRA, the organisational structure of the ZHRC will assign departments responsible for the execution of programs in pursuit of these KRAs. These departments, falling under the division responsible for Human Rights and Administrative Justice programs, will cover Complaints & Investigations; Monitoring & Inspections; Education & Research; as well as Administrative Justice & Good Governance. 16