CONTENTS Acknowledgements iv List of figures v List of tables vi List of photos vii Abbreviations and acronyms viii Background to the manual ix About the contributors x Key to icons used in this manual xiii Introduction xiv MODULE 1 Understanding community healing 1 MODULE 2 Approaches to community healing 19 MODULE 3 Dialogue in community healing 31 MODULE 4 Gender and community healing 67 MODULE 5 Communication in community healing 85 MODULE 6 Community healing through reconciliation and transitional justice 93 MODULE 7 Dealing with trauma, psychological healing and support 105 MODULE 8 Understanding programme monitoring and evaluation 125 Appendices: Workshop questionnaires 133 iii