« • How would you summarise what this person is saying? • How would you reframe or launder what this person is saying so as to help others understand what is being said? • What questions would you ask this person about what he or she is saying in order to clarify his or her presentation and move the discussion forward? • What personality type do you think this person falls under? STEP 6: Repeat these steps with three or four different video clips so as to show participants a range of personality types and challenges when moderating. OR Exercise / ‘Observing a skit’ STEP 1: Identify volunteers among the participants to act out one or two pre-written skits. Provide each volunteer with a script for the skit and give him or her 15 minutes to prepare. Divide the rest of the participants into groups of two or three. STEP 2: Ask the volunteers to perform the skit for the group, but without speaking. STEP 3: Ask the rest of the participants to discuss and answer the following questions: • What does each character’s body language tell you about him or her? • What does the body language tell you about the topic being discussed? • How do you think other participants might respond to each character? STEP 4: Ask the volunteers to perform the skit a second time while speaking. STEP 5: Ask the rest of the participants to discuss and answer the following questions: • How do you read each character’s body language now? What emotions are they displaying? • How would you summarise what each character is saying? How would you summarise the discussion? • How would you reframe or launder what each person is saying to help others understand what is being expressed? • What questions would you ask each character about what he or she is saying in order to clarify what is being said and to move the discussion forward? • What personality type do you think each character falls under? STEP 6: Repeat these steps with additional skits, if they are available. 60 Community Healing: A training manual for Zimbabwe