LIST OF TABLES TABLE 1 Summary of leadership styles and their overall impact on the human relationship climate 11 TABLE 2 Reconciliation and the prevention of new violence 14 TABLE 3 Key differences between dialogue and other conflict-management and conflict-resolution approaches 34 TABLE 4 Strengths and weaknesses of the different approaches 35 TABLE 5 Essential characteristics of the sustained-dialogue process 37 TABLE 6 Steps in researching and framing, the purpose thereof and questions to ask 45 TABLE 7 Framework for moving types of participants to higher levels of engagement 51 TABLE 8 Common challenges in sustained dialogue, reasons for the challenges and potential skill/s to use 61 TABLE 9 Differences between women in development (WID) and gender and development (GAD) 80 vi Community Healing: A training manual for Zimbabwe