Province Matabeleland Midlands Mashonaland Masvingo Resolved cases 1,770 721 1,861 Legal Representation 39 9 12 Drafting of Documents 883 309 1,130 Legal Advice 604 349 644 1,058 27 740 240 51 1,872 7,282 22 109 1,266 4,328 465 2,302 119 543 Manicaland Total ADR 244 54 75 “I was assisted free of charge. When I arrived I was received with a warm welcome and I narrated my problem and they took their time to listen. An application for protection order was drafted for me and I went to court where a protection order was granted against my abusive husband. I am grateful for the assistance I got; I will refer other vulnerable people in the community to your offices for assistance”. Methods of resolving cases Legal representafon 2% ADR 7% Legal advice 32% Draiing of documents 59% Case Highlights (2) • SM a 70 year old widow from Gutu was assisted with an application for guardianship. She had been looking after her two grandchildren without any assistance from the children’s mother who had since re-married. The children’s father was deceased. The children’s mother was getting pensions in respect of the two children and spending the money on her new family. The client had attempted to access the pensions but could not succeed without a certificate of guardianship. She has since been awarded guardianship of her two grandchildren. A testimonial she filed with us in the translated version says: “I had a problem when my son L.M. died and left two minor children and a pregnant wife. The wife soon after birth left the homestead and said she was going to look for employment and she never came back. As a result I had problems looking after the children for a long time. The children’s mother started getting benefits from NSSA but 27