Acknowledgements We would like to appreciate Heal Zimbabwe staff members for their commitment towards the success of this publication. The data collection and analysis processes were strenuous, but through unwavering support, commitment and teamwork, the study came to a conclusion. Our gratitude also goes to different stakeholders who made this initiative possible. Special thanks go to Dr Solomon Mungure and Dr Holly Guthrey for their technical support in the development of this publication. HEAL ZIMBABWE EXECUTIVE DIRECTOR’S FOREWORD Rashid Stuart Mahiya Heal Zimbabwe Executive Director Conflict and violence are detrimental to human development. In recent years intra-state conflicts have increased yet their resolution is ineptly prepared. These conflicts, partly, are marks of the inevitable wave of democratization emerging democracies and authoritarian systems go through. They are often characterised by ethnicity, unequal distribution of resources, terrorism, political corruption, poverty and broadly bad governance. Zimbabwe is not an exception to these global transitional conflict challenges. Our aim, therefore, as Heal Zimbabwe Trust is to accelerate progress in tackling conflict and violence. We are dedicated to advancing research in violence detection and prevention mechanisms, transforming peacebuilding innovations and optimising the existing conflict management, peacebuilding and community protection mechanisms. vi RECONCILIATION PROCESSES IN ZIMBABWE This baseline study is one of Heal Zimbabwe Trust’s contribution towards remedying the residual effects of past human rights violations. A thorough consideration of concerns raised in this report and its recommendations undoubtedly support the construction of a socially cohesive nation that enjoys tolerance, peace, and prosperity at all tiers of the society. We provide expanded facts about Zimbabwean communities’ perceptions about what constitutes peace, healing and reconciliation while establishing an ideal framework for the National Peace and Reconciliation Commission (NPRC). Heal Zimbabwe Trust will continue to support research into all types of conflicts, across all communities, emphasising areas which we believe have significant peace and human rights improving potential. It is my sincere hope and trust that you find this report useful. Peace!