5.7
Concluding Observations
The capacity of the humanitarian community to respond to the crisis caused by Operation Restore
Order is inadequate. What assistance is being delivered is seriously hampered by Government
insistence that people will return to rural areas and that Operation Garikai will cater to all shelter
and other basic needs. Lack of access, bureaucratic red tape and an overall climate of mistrust are
exercising a heavy toll both in terms of resource mobilization and effective response.
While immediate humanitarian measures need to be taken to prevent an imminent crisis of
potentially far-reaching proportions, there is an urgent need for the implementation of confidence
building measures to help establish pre-conditions for dialogue. The critical components of these
confidence-building measures include:
h. An immediate halt to all forms of eviction, demolition and, most importantly, relocation
of populations by the Government;
i. The establishment of a joint Government of Zimbabwe multi-stakeholder monitoring and
assessment unit in all affected areas to identify area-specific priorities for humanitarian
intervention and coordinated response;
j. The appointment of a joint UN-Government Working Group to formulate a medium-term
community development programme, engaging local authorities, and linking
humanitarian assistance with secure tenure and good urban governance along the
principles of sustainable relief and reconstruction.
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