Figure 3 ZEC Stakeholder Engagements ZEC-Electorate Engagement Stakeholder engagement during the BVR process took various forms with the different stakeholders. For instance ZEC’s engagement with the public was mainly channeled through the media (radio, television, social media [Twitter and Facebook], and print adverts as well as participation in radio and television talk shows and interviews), periodic public releases of information on the process, 3 toll free lines, and notices on critical issues brought to ZEC's attention to which it had a response. This engagement was, however, informational with limited if any two-way communication between ZEC and the Public, except in instances where individual commissioners and officers would engage with the public online, often through their accounts. ZEC could have used technology and ICTs for more engaging and practical purposes using secure web-based platforms, as is the case in Kenya, South Africa, Indonesia and Pakistan. For instance in Pakistan and Indonesia, the EMBs used SMS to have voters check whether their voter registration details and statuses were accurate, with 55 out of 85 million registered voters successfully utilising the SMS platform in Pakistan at a nominal financial cost to both the Commission and the voters. 27