3. Differentiated understanding of BVR Stakeholders and Role Players: This was poignant in cases were ZEC BVR officials refused observers access to registration centres despite accreditation, insisting on additional clearance at District level. This happened in many places during phase 1 with Zvishavane at Nyaradzai Hall in Ward 8, Lundi Hospital in Ward 10 and Weleza in Ward 13 as well as at Thekwane High School in Bulilima East as examples. 4. Narrow Understanding of Potential Registrants and citizens eligible to register: ZEC BVR Officials were turning away aspiring registrants with "Alien" endorsed ID's despite having proof of regularisation of citizenship, and later despite a High Court Order to ZEC to allow so-called "Aliens" to register. This was reasonably widespread with Kuwadzana Wards 38 and 44 and Highfield East Ward 25 in Harare Province and some areas in Mashonaland West, as examples. 5. Misapplication and misinterpretation of other statutes: Throughout the registration exercise ZESN observers reported numerous challenges with registration officials that were seconded to ZEC from other government departments. This category of ZEC officials was the least cooperative to requests for basic information, erroneously citing the Official Secrecy Act to deny access to information. Deployment of Officials and Equipment ZEC was able to comprehensively deploy BVR Officials and Equipment to all registration centres throughout the BVR Blitz process. Observers however noted differences in the numbers of people working at registration centres with ranges 1 to 4 and 6 to 10 invariably being recorded at various centres. While anticipated traffic to the centre could be the explanation, this was not readily made apparent by ZEC. After the initial 4 phases of the BVR Blitz process, figures and rates of registration per province released by ZEC showed that Harare with 54.5% and Bulawayo 50.3%, recorded the lowest registration rates. However, an analysis of Kit usage rates revealed that the two had the highest rates registrants per BVR Kit, with Harare averaging 49 registrants per kit per day, and Bulawayo 39 registrants per kit per day. This indicated that the two Metropolitan provinces were possibly being under-serviced, and ZEC should have deployed more registration centres, equipment and personnel to the two cities, especially for the mop-up exercise to increase the number of registrants in these areas. Instead, ZESN noted that while ZEC publicized during the Mop-Up Exercise that it had allocated 33 kits for deployment to Harare, at actual implementation, ZEC reduced these to 26. The above issues indicated some limitation in ZEC’s deployment strategy for BVR regarding the optimal targeting of potential registrants. While the registration process was polling station based, the process would have benefited from the deployment of staff, equipment and services to high population areas such as shopping centres, bus terminus and growth points on a more permanent basis during the BVR process. Inadequate publicity of registration centres also hampered the deployments during the 5 stages of the process (BVR Blitz's 4 phases and the mop-up exercise), including poor signage within the vicinity 25

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