and by members of the international and humanitarian community to identify and provide emergency humanitarian assistance to those affected by Operation Restore Order; e. The implementation of an emergency Shelter Task Force and Operation to be coordinated and monitored by the UN Country Team. The Shelter Task Force and Operation will link the provision of tents, blankets and other basic needs with the provision of plots/stands, guarantees of secure tenure and an extended time frame for completion of structures pending a review of the Regional, Town and Country Planning Act and other relevant Acts. The Government of Zimbabwe should commit itself to allocating all plots/stands to be distributed under Operation Garikai, and any other similar land distribution exercises, to those who have lost their homes, dwellings and livelihood, in accordance with internationally accepted norms guiding resettlement, before allocating plots to anyone else. It should also allow the Shelter Task Force to monitor and assess progress. There is an immediate need for the Government of Zimbabwe to review the Regional, Town and Country Planning Act and other relevant Acts to align the substance and the procedures of these Acts with the social, economic and cultural realities facing the majority of the population, namely the poor. This alignment will necessarily result in the change of current norms, standards and bylaws governing high density, low-income settlements in general and to technical norms governing access roads, plot sizes, water and sanitation technology and building materials, in particular. It will also review and establish a clear definition of the roles and responsibilities between different spheres of government in ensuring compliance and enforcement with provisions of the law in the spirit of enablement of the people and the empowerment of local authorities, in accordance with the principle of subsidiarity. Key entry points for the implementation of this recommendation include: a. The immediate suspension of non-voluntary displacement of people to rural areas that will only exacerbate the humanitarian crisis; and b. The immediate convening of a multi-stakeholder Shelter Forum to come up with concrete proposals for fast track approval by the parliament within an agreed time frame for a new Regional, Town and Country Planning Act and other relevant Acts. There is an immediate need to restore a climate of trust and dialogue between different spheres of government and between Government and civil society. This process should emerge from a broad-based consultation among all Zimbabwean stakeholders. The United Nations could facilitate this process. The suggested entry points for implementing this recommendation include: a. The appointment of a credible mediator (e.g. a religious or spiritual leader) to help the Government establish confidence-building measures and to help establish terms of engagement and constructive dialogue between all national stakeholders, including local authorities, NGOs, professional associations, academics, the private and informal sector, trade unions, and political parties; b. The organization of city-wide consultations to help affected communities develop their own community-based reconstruction and livelihood restoration plans in close consultation with their respective local authorities. The Government should commit itself to respect the outcomes of these community-based participatory planning exercises; 73

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