It is the firm opinion of the Special Envoy that Operation Restore Order was, in all likelihood,
implemented on the basis of improper advice and by over-zealous officials, each with their own
agendas. The people and Government of Zimbabwe should hold those responsible for providing
this disastrous advice accountable. This would have to be done within the context of Zimbabwe’s
laws, and in light of the international agreements to which the Government of Zimbabwe is
signatory. There is also the need to redress all wrongs committed against evicted households,
individuals and businesses. Those whose properties were destroyed unlawfully, and in some
instances in contempt of court, should be compensated. This redress would also be consistent
with Zimbabwean culture. The mission learned that justice, in local tradition, is premised on the
concept of Zvirikumbwa Nekutsuro. Literally translated, this means “enjoy eating the rabbit
while punishing the dog that helped kill the rabbit in the neighbour’s fence, thereby disturbing
good neighbourliness”. This Shona logic implies that the cleaning up of cities is, in itself, not a
bad thing and, in some respects, was even long overdue. However, the operation was illconceived, hardly planned and done in such an ad hoc and crude manner causing misery and
precipitating a humanitarian crisis. As part of promoting good governance, those responsible must
therefore be identified and punished to prevent them from engaging in procedural impropriety
and violating human rights with impunity in the future.
7.2.5
Addressing the issue of human rights
Disregard for laws and court orders during the Fast Track land reform programme set a
bad precedent. The Government of Zimbabwe should set a good example and adhere to the
rule of law before it can credibly ask its citizens to do the same. The government also,
having breached both national and international human rights law provisions on evictions,
thereby precipitating a humanitarian crisis, should pay compensation where it is due for
those whose property was unlawfully destroyed. Although a case for crime against
humanity under the Rome Statute might be difficult to sustain, the Government of
Zimbabwe clearly caused large sections of its population serious suffering that must now be
redressed with the assistance of the international community. The government should
prosecute all those who orchestrated this catastrophe and caused criminal negligence
leading to deaths, if so confirmed by an independent inquiry/ inquest. The international
community should then continue to be engaged with the human rights record in Zimbabwe
in consensus building political forums such as the UN High Commission on Human Rights
or its successor, and the African Union Peer Review Mechanism.
The legal context for Operation Restore Order should be seen against a background of a general
deterioration of the rule of law in Zimbabwe. Disregard for laws and court orders during the Fast
Track land reform programme set a dangerous precedent. It also sent a signal that the rule of law
could be subject to selective interpretation and application, paving way for the excesses now
committed under the clean-up operation, including destruction of legal businesses and homes
paying taxes to local authorities.
Under both relevant international law and national legislation, forced evictions can be justified
under certain circumstances, viz: criminality; public health; public morality; and the rights of
others. The Government of Zimbabwe appears to be relying on some of the above to justify its
actions under international law. However, there is no indication that any of the procedural
requirements were complied with: consultations were not undertaken; notices were not given in
time, if at all; information was not given on the proposed evictions; government officials or their
representatives were not present during the demolitions, which were conducted brutally as a
national police and military exercise; the evictions took place during harsh weather; legal
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