TABLE OF CONTENTS FOREWORD ..................................................................................... iii 1.0 INTRODUCTION ....................................................................... 1 2:0 INCLUSION AND PARTICIPATION: GUIDING PRINCIPLES ...... 3 2.1 The Commission's Own Guidelines on Public Participation ........... 3 2.2. Consultations as an Ongoing Process, not an Event ..................... 3 2.3 ‘Do No Harm!’ ............................................................................ 3 2.4 Public Participation is at the Heart of Victims Centeredness .......... 3 2.5 Provision of Psycho Social Support ............................................... 4 2.6 Capacity Building ......................................................................... 4 2.7 Tools for public participation ........................................................ 5 2.8 Co-planning of Outreach Meetings and Publicity Programmes with Local Communities .................................................................... 5 2.9 Choice of Office Space and Venues for Meetings ......................... 6 2.10 Speaking the language of the community ................................... 7 2.11 Being Alert to the Cultural sensitivities of different communities.. 7 2.12 Paying Attention to Diversity and Inclusion ................................. 8 2.13 Participation of Women, Youth and Children .............................. 9 2.14 Special Measures for Participation of Children ............................ 9 2.15 Paying attention to the Concerns of victims ................................ 10 2.16 Safety and Protection of Survivors and Witnesses ....................... 10 2.17 Media and Communications ...................................................... 11 2.18 Reporting and Feedback Mechanisms ........................................ 11 3.0 CONCLUSION ............................................................................ 12 ii THE CODE OF INCLUSION

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